Shipping policy

SHIPPING POLICY

At Stilness, we want to ensure your device reaches you as quickly and safely as possible.

1. SHIPPING RATES
We offer FREE SHIPPING on all orders with no minimum purchase. Standard shipping costs are 100% covered by us across all our delivery zones.

2. PROCESSING TIMES
All orders are processed and prepared for dispatch within 24 to 48 business hours after purchase confirmation.
Orders placed over the weekend or on official public holidays will be processed on the next business day.

3. ESTIMATED DELIVERY TIMES
- Spain (Mainland and Balearic Islands): 3 to 5 business days.
- Rest of Europe and international shipments: 5 to 10 business days.

Note: Delivery times are estimates and may vary slightly due to carrier workload or high-demand periods.

4. TRACKING YOUR ORDER
Once your package leaves our distribution facilities, you will automatically receive an email with your tracking number so you can monitor your delivery status in real time.